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Prolinx Managed Services give customers the ability to outsource elements of their IT while enabling them to focus on their core business activities and value added services.  Prolinx services cover data centre, remote management, user access devices and secure mobility solutions.  Prolinx is able to provide the hosting and management capability at all levels of Government Security Classifications with added BSI certification of ISO9001, ISO20000 and ISO27001.  All support and maintenance is performed by our UK based Service Desk and Network Operations Centre which are available 24/7 year round.

Benefits

  • Operates at the highest levels of Government Security Classification Standards
  • Reduce risk in delivery and operation
  • Increased operational efficiency and capability
  • High availability
  • Access support 24/7
  • Services and support for users wherever they are in the world
  • Integration with your team and services
  • Lower total cost of ownership compared to in-house IT

Features

  • Design, implement and manage complex solutions
  • Structured service design and take-on methodology
  • Multiple data connection options: Internet, PSN, RLI etc.
  • UK based data centres
  • Scalable architecture with elastic capacity
  • Fully managed end to end service
  • Self Service portal
  • Bonded ITSM solutions
  • 24/7 Service Desk and Network Operations Centre
  • Securely operated in the UK by personnel who hold required levels of security clearance
  • Proactive service and infrastructure monitoring
  • Service management information and reporting
  • Service performance management and continuous service improvement plans
  • All levels of Government Security Classification Standards available
  • ISO9001, ISO20000, ISO27001 certified organisation and ITIL service management framework