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The Prolinx Infrastructure as a Service (IaaS) provides Application Programme Interfaces (API) used to de- reference several underlying infrastructure items like physical computing resources.

Providing the flexibility of cloud computing and allowing for automated deployment of servers, processing power, storage, and networking, Prolinx IaaS is the initial base layer in developing an end to end service management product. This is complimented and enhanced with further service offerings across the Prolinx Service Catalogue as required.

Prolinx operate secure UK Sovereign Data Centres that are designed to the Uptime Institute Tier 2 enhanced standard to manage data in excess of OFFICIAL, including caveats. Prolinx respect and observe the EU Code of Conduct for Datacentre Operations, operating to ITIL framework best practices, Cyber Essentials Plus certified and accredited to International Standards; ISO 9001, ISO 20000 and ISO 27001

Prolinx have the ability to offer scalable, commoditised and virtualised operating environments. Prolinx provide a high- performance capability that enables high-speed data access combined with security, stability and extremely high processing performance for business critical applications.


With responsibility up to the virtualisation of the server Prolinx IaaS business advantages include, but are not limited to;

  • Drive down Total Cost of Ownership and burden of technical refresh of hardware
  • Provides customers with assurance of essential patches and updates to secure environment
  • Predictable OpEx Cost certainty aids budgeting and planning
  • Enables the alignment of resources to business needs, especially where infrastructure demands may not be initially transparent
  • Solution designed to deliver optimum performance to compliment customers strategic business goals
  • Underpins organisational expansion through scale up provisioning
  • Underpins the foundations for business continuity with built- in redundancy (N+1) and Disaster Recovery environment, strengthening business resilience capability
  • Optimised security safeguarding by specialists of business critical operating environments
  • Service Desk monitoring enables pro-active demand management notification for potential capacity threshold breeches.


Included in the IaaS Virtual Service is:

  • Design and specification of hardware based on requirements
  • Procurement of underlying hardware and warranty
  • Hardware replacement in the event of a fault
  • Updating of all system software like BIOS and remote access cards
  • Cross site connectivity to dual network
  • 1 x Private IP address assignment per Vm
  • Configuration of port groups and VLANs
  • Creation of object in the firewalls
  • Unlimited remote hands-on for supporting physical devices
  • 1 x Private DNS entry
  • Vanilla templates for different Operating Systems
  • VPN access to manage the device
  • Monitoring via ping with email alerts to a single email address
  • Service desk support and response/fix to agreed service level
  • 1 x total server rebuild to vanilla Operating System per month
  • Full high availability underlying virtualisation cluster (N+1)
  • Underpinned by highly available storage solution
  • No overcommit on memory

Additional Options are available to add to this service where price is available on application.

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