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The Prolinx Software as a Service (SaaS) provides commercial off the shelf (COTS) products or support for bespoke software packages specific to customer needs that reside on the Platform as a Service (PaaS) offering.

SaaS delivery uses a one-to-many model for software delivery with software licensing on a subscription basis centrally hosted, this may be office automation or business specific software. Users typically access SaaS by using a thin client via a web browser.

Prolinx Infrastructure as a Service (IaaS) is the initial base layer in developing an end to end service management product, SaaS completes this end to end whole life offering. This may be complimented and enhanced with further service offerings across the Service Catalogue as required.

Prolinx operate secure UK Sovereign Data Centres that are designed to the Uptime Institute Tier 2 enhanced standard to manage data in excess of Official including caveats Business Impact Level 3 (BIL3). Prolinx respect and observe the EU Code of Conduct for Datacentre Operations, operating to ITIL framework best practices, Cyber Essentials Plus certified and accredited to International Standards; ISO 9001, ISO 20000 and ISO 27001.

Benefits

Prolinx have the ability to offer scalable, commoditised and virtualised operating environments. Prolinx provide a high-performance capability that enables high-speed data access combined with security, stability and extremely high processing performance for business critical applications. Benefits of Prolinx SaaS include but are not limited to;

  • Drive down Total Cost of Ownership and burden of software updates
  • Predictable OpEx Cost certainty aids cash-flow, budgeting and planning
  • Underpins organisational expansion through scale up provisioning
  • Faster Deployment, software installation, faster configuration and in some cases,
  • New features are quickly installed, release management provides minimal impact on the availability of
  • Reduced costs for human resources, SaaS reduces or eliminates the need to hire additional IT
  • No need for additional hardware, Prolinx PaaS hosts the software
  • Increased ROI and productivity, faster deployments. Prolinx SaaS accepts the burden of successful management and deployment of updates for the customer. Improving the productivity of the end user by increasing the security and reliability of the
  • Secure Remote access for development

Additional Options are available to add to this service where
price is available on application.

Features

  • Everything in the PaaS
  • Installation and configuration of software / application
  • Hardening to environment specifications
  • Initial Firewall ruleset based on customer design document and OS deployment documentation
  • Ongoing support and maintenance tasks for system databases
  • Full Server, OS rebuild in the event of corruption or failure back to original delivery configuration (1 per month)
  • Additional monitoring with checks to customer specifications
  • Additional information in the management reports
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